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LeanLegal® Academy Courses - Terms & Conditions

Terms, Conditions, and Refund Policy for LeanLegal® Academy Courses by Gimbal Canada Inc.


Please READ carefully. When you (You or Your) purchase this product from Gimbal Canada Inc. (the Company, We, Us or Our), the following Terms and Conditions apply, and You and We agree to the following (the Agreement). We and You are sometime collectively referred to in the Agreement as the Parties.


The Company agrees to provide the programs that you have purchased, including, but not limited to LeanLegal® Academy’s Practice Accelerator Course, the Legal Process Improvement Professional Certificate Program, and any other program the Company offers from time to time (the Program).

As a condition of participating in the Program, You agree to be bound by and abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of the Program, the Company shall provide the following to You:

A Password-Protected Program Area: The Company shall maintain a Program Area that may include video, audio and written lessons, templates, worksheets, checklists, slide decks and other training and support information. You shall have access to this Program Area for as long as the Program Area exists, however no less than 120 days. In the event that Company intends to close the Program Area, it shall provide You with a 30 day notice and the ability to download the resources contained in the Program Area, which is what is referred to as “Lifetime Access” in our marketing materials.

Program Participant Facebook Group: The Company may, from time to time, create and maintain public or private Facebook groups for participants in the Program (the Program Facebook Group). These will be community-run, meaning that participants are encouraged to help each other. The Company does not guarantee a minimum number of participants.

Bonuses: From time to time, the Company may offer bonuses to individuals who sign up for the Program. You shall be entitled to any bonuses offered to You at the time of Your enrolment. Bonuses are not guaranteed to be available for the entire lifespan of the Program and they vary depending on specific live and automated promotions throughout the year.


The Company’s Terms of Use, Privacy Policy, and Disclaimer are incorporated by reference into this Agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to Your participation in the Program.

You understand that David Skinner and Karen Dunn Skinner (each a Consultant and together the Consultants), the Company, and any guests it may include in the Program are not Your employees, agents, lawyers, doctors, managers, therapists, public relations experts, business managers, financial analysts, psychotherapists, accountants, or other professional advisors. The Consultants are not acting in their capacity as lawyers and nothing they say constitutes legal advice or creates a solicitor-client (also known as “attorney-client”) relationship with You.

You understand that the Company and Consultants have not promised, shall not be obligated to and will not: (1) procure or attempt to procure employment or business or sales for You; (2) perform any business management functions, including but not limited to accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager; (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for You; (6) introduce You to Consultant’s network of contacts, media partners or business partners. You understand that a relationship does not exist between You and the Company and/or either or both of the Consultants after the conclusion of this Program. If You wish to continue a relationship with the Company and/or either or both of the Consultants, You shall execute a separate agreement regarding that continuing relationship.


In consideration of Your access to the Program, You agree to pay the fees specified fees for each Program according to the payment plan You select. If You select a multiple payment plan, You must pay the initial monthly payment upon enrolment and then Your selected payment method will be automatically charged each additional payment when it becomes due. You will remain responsible for those additional payments unless You obtain a refund according to the Program’s Refund Policy set forth below. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend Your access to the Program and reserves the right to pursue you for any payments that are due. All fees are quoted, due, and must be paid in United States Dollars.


If You elect for an instalment payment plan, You hereby authorize the Company to charge Your credit card or debit card automatically according to the terms set forth in the Fees section above.

Regarding recurring payments and outstanding invoices: If all eligible payment methods We have on file for You are declined for payment of Your monthly fee, You must provide a new eligible payment method promptly or Your program access will be removed.

If You do not request a refund within the terms of the Refund Policy and provide the required coursework at the time of Your refund request, You are required by law to complete the remaining payments of Your payment plan and You understand that Your membership will automatically continue and You authorize Us (without notice to You, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method We have on record for Your account.


We want You to be satisfied with Your purchase, but We also want You to use Your best effort to apply all of the strategies in the Program. Where a money-back guarantee has been provided, it is governed by the following terms.

In order to qualify for a refund You must submit proof that You did the work in the course and it did not work for You. In the event that You decide Your purchase was not the right decision, contact our support team at [email protected] by 11:59 pm EST on the 14th day following your purchase (the Refund Deadline) and let Us know You’d like a refund.

To benefit from the money-back guarantee in the case of the Practice Accelerator Course or the Legal Process Improvement Professional Certificate Program, You must include Your coursework with Your request for a refund. If You request a refund and do not include Your coursework by the Refund Deadline, You will not be granted a refund.

The work that You need to submit with Your request for a refund includes ALL of the following items:

  1. Complete and attach the Worksheet from Module 1, setting out at least five sentences telling Us specifics about Your goals and objectives for the Program.
  2. Complete and attach the Worksheet from Module 2, identifying at least five clients and including at least 3 sentences for each of those clients, describing their respective wants and needs.
  3. Complete and attach the Key Process List from Module 2, identifying processes you have or are missing in Your firm, and identify Your target process.
  4. Complete and attach a process grid for Your target process.
  5. Tell Us why this course was not a good fit for You and Your business needs, and what You expected that You did not get once inside the Program?

We will NOT provide refunds for any request that is received after the Refund Deadline. After that deadline, all payments are non-refundable and You are responsible for full payment of the fees for the Program regardless of whether You complete the Program.

Please note: If You opted for an instalment payment plan and You do not request a refund before expiry of the Refund Deadline, and include the required coursework at the time of Your refund request, You are required by law to complete the remaining payment under Your instalment payment plan.

If We determine that You are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

If You receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted You to use the material provided to You under this Agreement and the Company’s Terms of Use and relating to the Program for which the refund was issued. You shall immediately cease using the material and shall destroy all copies of the information provided to You, including without limitation: video recordings, audio recordings, transcripts, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by the Company. To further clarify, We will not provide refunds for requests made after expiry of the Refund Deadline, and all Your payments must be made on a timely basis.

If payments are not made on time, You agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If You have any questions or problems, please let Us know by contacting [email protected].


The Company respects the privacy of its clients and will not disclose any information You provide, except as set forth in this Agreement. As a condition of participating in the Program, You hereby agree to respect the privacy of other Program participants and to respect the Company’s confidential information.

Specifically, You shall not share any information provided by other Program participants outside of the bounds of the Program unless You receive express written permission from such other participant to share the information. Similarly, the content of the Program contains the Company’s proprietary methods, processes, forms, templates, and other information. You hereby agree not to share the information provided to You in the Program with anyone other than the Company, its owners and employees, and other Program participants.


All content included as part of the Program, such as video recordings, audio recordings, forms, template documents, slide shows, all other text, graphics, logos, images, as well as the compilation thereof, and any software used in the Program, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

Your participation in the Program does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Program, You agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the Program content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Program.

The Company content is not for resale. Your participation in the Program does not entitle You to make any unauthorized use of any protected content, and in particular You will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for Your individual use, and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that You do not acquire any ownership rights in any protected content. We do not grant You any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You hereby agree that any infringement of the Company’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if You violate the Company’s intellectual property rights, Your access to the Program will be terminated immediately, and You shall not, under any circumstances, be entitled to a refund of any portion of the fees.


Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between You and the Company and/or either of the Consultants. The Company is agreeing only to provide You with access to the Program for education and information purposes only. The information contained in the Program, including any interactions with the Consultants and any other instructors, is not intended as, and shall not be understood or construed as, professional advice.


The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, pandemic, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either You or the Company), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.


If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.


You agree to absolve and do hereby absolve the Company of any and all liability or loss that You or any person or entity associated with You may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to You for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.

The information, software, products, services and related graphics included in or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time and without any notification to You.

The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and/or accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or any related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics included in, available, or obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If You are dissatisfied with the Program or any portion of it, Your sole and exclusive remedy is to discontinue using the Program and, subject to the Refund Policy set out above, possibly seek a refund if the Refund Deadline has not yet expired.


The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth below in this Agreement. The Parties agree that neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither You nor any of Your associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owners, directors, officers, affiliates, subsidiaries, employees, agents or representatives.


You may not assign this Agreement without express written consent of Company.


Company may modify terms of this Agreement at any time. All modifications shall be posted on the Company’s website and You shall be notified.


The Company reserves the right, in its sole discretion, to terminate Your access to the Program and the related services or any portion thereof at any time, if You become disruptive to the Company or other Program participants, if You fail to follow the Program guidelines, if You fail to make all Your payments on a timely basis, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.


You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, suppliers, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of Your use of or inability to use the Program and related services, any user postings made by You, Your violation of any terms of this Agreement, Your violation of any rights of a third party, or Your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with the Company in asserting any available defenses.


You hereby expressly waive any and all claims You may have, now or in the future, arising out of or relating to the Program. To the extent that You attempt to assert any such claim, You agree that this Agreement shall be governed by and interpreted and construed in accordance with the laws of the Province of Quebec and the Federal laws of Canada applicable therein without reference to conflict of laws principles that might require application of the laws of any other jurisdiction. Further, You irrevocably submit to the exclusive jurisdiction of the courts located in Montreal, QC, Canada.


Every effort has been made to accurately represent this Program and its potential.

This Program, including the information, software, products, services, and related graphics contained in the Program, or otherwise offered on this site, is not associated or affiliated with, endorsed or sponsored by Facebook, nor has it been reviewed, tested or certified by Facebook.

There is no guarantee that You will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our Program, products, ideas, and/or techniques. We do not position this product as a “get rich scheme.”

Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time You devote to the Program, ideas and techniques mentioned, Your finances, knowledge and various skills. Since these factors differ according to individuals, We cannot guarantee Your success or income level. Nor are We responsible for any of Your actions.

Materials in our programs or otherwise offered through our website may contain information that includes or is based upon forward-looking statements as that term is generally understood in the context of laws and regulations that apply generally or specifically to the securities and/or investment industries. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.

Any and all forward-looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining Your actual results and no guarantees are made that You will achieve results similar to ours or anybody else’s, in fact no guarantees are made that You will achieve any results from the Program, or the ideas and techniques described in any of the Company’s materials.


Where a Program includes a limited guarantee, longer conditional guarantees may apply to You, so check the sales material at the time of Your order for details. If You do not understand or agree with any of these conditions, please do not register for or participate in this Program. If You require further clarification, please contact [email protected].