We often say if you don’t have a process for anything you do more than once in your practice, you’re wasting time and leaving money on the table.

Efficiency and consistency are critical...

Imagine a world where you don’t have to reinvent the wheel every time a new client walks through the door. 

Where your team knows exactly what to do and how to do it, without constant...

In every legal practice, there are important processes that happen before the legal work begins and others that happen once the legal work is done. These are your “bookends.”

If your...

Let’s talk about one of the biggest wastes in your law firm: the wrong people doing the wrong work. It’s a trap that too many law firms fall into, and it’s costing you time,...

One of our clients once tracked how much time she spent entering her time and applied her billable rate. How much do you think it was across a year?

$30,000!

Yes. This partner was spending the...

To have an efficient and profitable practice, you need to be able to convert people into clients and manage the back end —i.e. the calls, emails, information collected, and team...

We’re 6 months into the year. Are you on track to meet your annual goals?

If you committed to setting S.M.A.R.T.E.R. goals this year, now is a good time to review those goals and see where...

Once you’ve hired the right team to support your law firm, you’ll want to make their onboarding process as smooth as possible.

In our latest featured article on Attorney at Work,...

Reliable processes make work at your law firm more simple, streamlined, and effective. In our recent Attorney at Work featured articles, we explained ways to improve your phone answering and new...

You’ve got prospective clients in your inbox. They want to talk to you, but how much time are you spending going back and forth to book that meeting? 

Fun fact: on average, it takes 7...

When it comes to efficiency, ensuring all team members are on the same page is key. The number one way to do this? Standard Operating Procedures or SOPs for short. 

Creating SOPs can be a...

In our last Attorney at Work Feature, we shared tried and true ways to improve your phone-answering process. The next step is upgrading your firm’s new client onboarding process.

When you...