For the month of December, we’re giving you a challenge each week. Last week Karen challenged you all to eliminate redundancy in your writing. Today, we’re challenging you to boost the profitability p...

Today’s tip is super-quick: if you don’t have a process for something you do more than once, you’re wasting time and leaving money on the table.

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Ask any lawyer how s...

If you've followed us at all, you know we start our matter management boards and process maps the old-school way: sticky notes on the wall. The banner image for this post is a shot of one of our offic...

Today is our once-a-month legal writing tip and this one is going to change the way you handle every single message you write. You need to write for the way people read. And don't miss my new freebie....

Today we’re going to introduce you to the most common objection lawyers give to process improvement—and the three questions you can use to overcome it.

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Last week we t...

Gimbal’s Process Improvement Tip of the Week: Picking the Best Project Team

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Karen and I are just back from the west coast, where we started a new client engagement  ...