In this month's edition of The Shift, we explored the idea that delegation often fails not because of the person doing the work, but because the work wasn't set up to succeed.

That's an important ins...

Most lawyers have stories about delegation going wrong. Think about all the times work came back to you incomplete or not quite right, and you had to redo it. Or the times when you spent so many valua...

Last month, I gave you a summary of Jack Newton’s vision for the practice of law and Clio itself on our E249: How AI Is Redifining the Future of Legal Work. If Newton painted the near future, Richard ...

The 2025 Clio Conference in Boston made one thing abundantly clear: we’re standing on the threshold of a new era in legal practice. You’re probably thinking, “sure, I’ve heard that before,” and you’re...