Everyone tells you to delegate, but what happens when people make mistakes, do the wrong thing, or come back with 17 questions? You waste time. You get frustrated. You may even regret delegating the j...

Do you have an inspiring mission statement? If not, have a look last week’s tip, where we challenged you to create one that achieves the 6 objectives of a truly great mission statement.

Once you have...

Imagine you’re on an episode of Shark Tank (the Lawyer Edition) and you’ve got one minute to explain exactly what your firm does. What would your pitch sound like? Could you recite your mission statem...

Welcome to 2022!

It can be hard to keep track of all the great resources available to help you build more profitable and productive legal practices.

To make it easier, we’re going to start every mon...

Brainstorming is one of the fastest ways to generate great ideas for redesigning processes in your law firm. But what if you run a brainstorming session and no one participates? Perhaps you’re bombard...

Although you’re great at what you do, chances are your practice isn’t running as smoothly as it could…and you know it. Everyday tasks take too long or seem too complicated. What's more, you’re working...

Sometimes, the hardest thing about change is knowing where to start. Maybe you read our tips on value and waste, or you downloaded our guide to the Eight Ways to Stop Losing Time & Money in Your Pract...

Parkinson’s law is the universally accepted phenomenon that work expands to fill the time available for its completion. It’s easy to become bogged down with too many deliverables and not enough time t...

Imagine hosting a cocktail party for potential clients and hearing everyone describe your law firm inconsistently.

Want to watch this tip instead?

Without a clear, consistent message, you put a lot ...

Client satisfaction can make or break your law firm. We live by our reputations and word-of-mouth referrals. And we’ve all had to deal with a dissatisfied client at some point. So…what do clients real...

You’ve heard us say this before, but it takes more than good lawyering to run a successful law firm. There’s a whole raft of skills that law school didn’t teach you. Well, today I want to share some r...

When you run a busy practice, it can be hard to stay on top of all the work, let alone learn new things. Even when you know learning those new things would make your work (and your life) easier, pr...