In every legal practice, there are important processes that happen before the legal work begins and others that happen once the legal work is done. These are your “bookends.”

If your “bookends” are n...

Let’s talk about one of the biggest wastes in your law firm: the wrong people doing the wrong work. It’s a trap that too many law firms fall into, and it’s costing you time, money, and sanity.

Pictur...

One of our clients once tracked how much time she spent entering her time and applied her billable rate. How much do you think it was across a year?

$30,000!

Yes. This partner was spending the equiv...

To have an efficient and profitable practice, you need to be able to convert people into clients and manage the back end —i.e. the calls, emails, information collected, and team handoffs— with as much...

We’re 6 months into the year. Are you on track to meet your annual goals?

If you committed to setting S.M.A.R.T.E.R. goals this year, now is a good time to review those goals and see where you are. 

Once you’ve hired the right team to support your law firm, you’ll want to make their onboarding process as smooth as possible.

In our latest featured article on Attorney at Work, we’re sharing six wa...

Reliable processes make work at your law firm more simple, streamlined, and effective. In our recent Attorney at Work featured articles, we explained ways to improve your phone answering and new clien...

You’ve got prospective clients in your inbox. They want to talk to you, but how much time are you spending going back and forth to book that meeting? 

Fun fact: on average, it takes 7 emails back and...

When it comes to efficiency, ensuring all team members are on the same page is key. The number one way to do this? Standard Operating Procedures or SOPs for short. 

Creating SOPs can be a daunting ta...

In our last Attorney at Work Feature, we shared tried and true ways to improve your phone-answering process. The next step is upgrading your firm’s new client onboarding process.

When you think about o...

What does it mean to be efficient in your law firm? Is it using data to drive decisions? Sure. Having an easy-to-use knowledge management system? Yes. Streamlined processes? Of course! All these thing...

There’s an old saying in marketing: the riches are in the niches. Defining a clear niche for your legal services is not just about narrowing your focus; it's about sharpening your edge in a competitiv...