Last week in The Shift, we looked at how work often reverts back to you even when you don’t want it to. If you missed it, you can read it here. The shift we talked about—removing yourself from the bot...

Think about your typical day. You’re busy. You’re staying on top of what everyone is doing because you care about quality. You review work to avoid errors. You get involved in all the decisions becaus...

In this month’s The Shift, we looked at how hesitation often has less to do with missing information and more to do with trusting your own judgment. In fact, decision fatigue isn’t always the result o...

You’ve heard about analysis paralysis, right? That feeling that you just need one more bit of information before you make a decision? Maybe there’s a factor you haven’t considered yet. Maybe the timin...

Last week in The Shift, we looked at how postponed decisions quietly accumulate into operational debt. If you missed it, you can read it here. Today, let’s apply that lens to your own practice.

There...

There’s a category of decision that doesn’t feel urgent.

It lingers at the edge of your awareness. Maybe it’s a pricing adjustment, a conversation with a staff member, a decision to unsubscribe from ...

When a decision feels uncomfortable, the instinct is to gather more information.

Before you do, take two minutes and write a short “decision snapshot.” Answer these three questions:

1.   What decisio...

Most firm leaders don’t think of themselves as uncertain. They think of themselves as careful, thoughtful, and diligent. When a decision feels hard, the instinct isn’t to rush. It’s to look for more i...

If you’re feeling stretched, the problem usually isn’t effort. It’s misalignment.

Set aside 15 uninterrupted minutes and answer this question honestly, in writing:

What am I spending time on each we...

Most firm owners don’t describe their days as chaotic (at least, not every day…). They describe them as full. Meetings, emails, client work, internal questions. The feeling of being stretched never qu...

Last month, I gave you a summary of Jack Newton’s vision for the practice of law and Clio itself on our E249: How AI Is Redifining the Future of Legal Work. If Newton painted the near future, Richard ...

The problem isn’t that you don’t know how to plan. The problem is that most law firm annual planning processes focus on creating the plan — not following it. Here’s Karen and David Skinner’s reality-p...