How often have you sat at your desk and said, “there just has to be an easier way to do this”? We’ve hard-baked inefficiency into a lot of what we do in our profession. But your...

So you’ve got an amazing person doing your law firm intake. She’s great on the phone. Clients love her. She gathers all the right information. But what happens when she’s not...

Non-utilized talent is the greatest source of waste for most firms, and it often starts at intake.

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Throughout this month’s series of tips, we’ve been...

If you don’t have a clear intake process, chances are you’re not consistently gathering the right information from your new clients at the beginning of every matter. And that means...

Does your intake process make a good impression on your clients? It’s your client’s first experience with your firm, and it’s where you gather the critical information that allows...

Corporate legal teams and law firms across the globe have invested heavily in legal project management programs in recent years…but are those programs delivering value? Are there decisive...

With some people working from home and others moving in and out of the office in shifts, it has become more challenging to run matters effectively, track all the issues, and know who’s...

When you’re running complex legal matters with a visual system, color-coding tasks and files will save you time and effort. But if you’re using a rainbow of colours you may have too...

March Madness continues here at Gimbal. OK, it’s not sports, it’s Matter Management Month!  A Kanban board is a simple, effective project management tool that’s adaptable to...

Remember when we thought 2020 would never end? Now, we are already approaching the end of the first quarter of 2021! It’s time to get serious about your matter management system.

Last month,...

If 2021 has taught us anything so far, it is that we are not going back to business as usual any time soon. What does that mean for your practice?  

Welcome to Gimbal’s Tip of the Week,...

What is your biggest frustration about working remotely? During a recent presentation called Working Together When You’re Working Apart, we asked a group of over 250 lawyers, paralegals, and...