Do you know how many emails it takes to book a meeting, on average? In an ideal scenario, maybe three. In reality, on average, it takes eight! That’s eight interruptions to your workday...

Do you remember the time a Toronto law firm decided to increase the productivity of its support staff by requiring them to check in with fingerprint scanning? They wanted to stop a few people they...

How often are you deep in thought—working hard on a motion, memo, or prep for a key client meeting—when the phone rings? Or your email pings? Or your phone lights up with a new message?...

‌Have you ever been so busy that you forgot to eat lunch, but still ended the day still feeling like you barely made a dent in your to-do list? Where did the time go? As it turns out, being...

For the past few weeks, we’ve been providing you with tips to improve your intake process. Yesterday, we took our intake tips live with a great webinar called 5 Ways to Boost Your Bottom Line...

We’ve talked a lot lately about the intake process. It’s the first touch point potential clients have with your firm. Think of it like your front door. Unless your front door is open...

Nothing takes me back to my childhood like the sound of an old-fashioned screen door (this is as close as I could find. One slam, and I’m right back on the verandah of my grandparents’...

What should you do when you’ve got so many leads that you just can’t respond to them all?

It sounds like a good problem to have, right? Well, not really.

This was the problem facing one...

How many unread emails do you have in your inbox right now?

Now, in comparison, how many unread text messages do you have on your phone?

If you’re like most people, you read every...

You know that every lead is important for the growth and advancement of your practice. You probably also know that the faster you respond to a lead, the more likely they are to become a client. But...

One of our friends owns a restaurant. When David’s not busy here at Gimbal, he often helps out behind the bar. Why? It’s not because he loves mixing cocktails (he makes a mean...

Stop for a minute and imagine you were spending 45 minutes – or more – on a single step in your process. Now, imagine this step is "printing share certificates on fancy paper." And...