Last week in The Shift, we looked at how postponed decisions quietly accumulate into operational debt. If you missed it, you can read it here. Today, let’s apply that lens to your own practice.

There...

There’s a category of decision that doesn’t feel urgent.

It lingers at the edge of your awareness. Maybe it’s a pricing adjustment, a conversation with a staff member, a decision to unsubscribe from ...

When a decision feels uncomfortable, the instinct is to gather more information.

Before you do, take two minutes and write a short “decision snapshot.” Answer these three questions:

1.   What decisio...

Most firm leaders don’t think of themselves as uncertain. They think of themselves as careful, thoughtful, and diligent. When a decision feels hard, the instinct isn’t to rush. It’s to look for more i...

If you’re feeling stretched, the problem usually isn’t effort. It’s misalignment.

Set aside 15 uninterrupted minutes and answer this question honestly, in writing:

What am I spending time on each we...

Most firm owners don’t describe their days as chaotic (at least, not every day…). They describe them as full. Meetings, emails, client work, internal questions. The feeling of being stretched never qu...

Last month, I gave you a summary of Jack Newton’s vision for the practice of law and Clio itself on our E249: How AI Is Redifining the Future of Legal Work. If Newton painted the near future, Richard ...

The problem isn’t that you don’t know how to plan. The problem is that most law firm annual planning processes focus on creating the plan — not following it. Here’s Karen and David Skinner’s reality-p...

The 2025 Clio Conference in Boston made one thing abundantly clear: we’re standing on the threshold of a new era in legal practice. You’re probably thinking, “sure, I’ve heard that before,” and you’re...

Many solo and small firm lawyers live in one of two extremes: they’re either so busy they can’t breathe, or they’re anxiously wondering where the next client will come from. A healthy, well-nurtured l...

Interested in legal project management? You’re not alone! Over 250 people registered for last week’s IILPM Live 2025, the largest annual international conference on legal project management and legal ...

Once you start to delegate personal tasks, you’ll quickly see how much more productive, present and balanced you can be.

The Delegation Quadrant

If you’ve read our other articles, you know we talk a...